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This is an exciting opportunity for an experiencedHead of Food & Beverageto join the senior management team for these well knownHoliday Parks in North Wales. Theyare looking for a commercially driven and innovative leader to create a compelling Food & Beverage Strategy that is at the heart of their brand while maximising financial contribution.
You will lead and inspire the Food & Beverage teams across all the F&B outlets on the Holiday Parks and Hotels. You will need to demonstrate a passion for food and beverage, an understanding of the market and good people management skills acquired within a multi-site business.
Holiday visitor catering, Chip shops, Pizza and Ice-cream containers, Sport bars, Show bars, and restaurants will form part of the strategy with opportunities to expand the offering as the Company acquisition grows.
Experience of multi site management of holiday park or similar within Food and Beverage Management essential.
Responsibilities for the Role:
Business:
- Maximise team performance through leading and directing your team
- Deliver year on year sales growth and exceed budgeted profit
- Drive sales through outstanding service standards and presentation of all Food & Beverage venues and team throughout the Holiday Parks and Hotels
- Accountable for attaining all relevant guest, team and financial measure for each of the venues
- Collaborate with the Senior management Team to continually improve the guest hospitality experience
- Actively carry out research on product offerings, market trends to continually innovate and increase profit margin
- Actively control labour deployment and flex consistently across the area, ensure management engage with the tools available
- Safety - To safeguard the Lyons brand and reputation of the business through the execution of all brand standards and maintain the quality in all aspects of the business
- Conduct service audits to ensure brand standards are adhered to across the group
- Be accountable for Health & Safety standards, driving actions from audits, EHO or other governing body
- Safeguard the restaurant and F&B eateries against legal claims
- Cost control, to maximise profit contribution through coaching managers to improve their ability to control costs and recognise where you can add most value in this area
Guests:
- Guests & Owners Work collaboratively with the Senior Management Team to ensure that teams are focused on putting guest first by writing, training and auditing Brand standards. Build strong relationships with our owners and holidaymakers and continuously improve on feedback
Team:
- Coaching & Development Coach, mentor and lead by example in the delivery of the day-to-day objectives including regular weekly/daily visits to each hotel, restaurants, cafés and bars to ensure Brand standards are being delivered consistently
- Communicate key messages to managers and teams
- Ensure that personal objectives are set for Managers and Team and are aligned to the specified service and hospitality standards
- Ensure all Managers and team complete Safe & Secure training
- Progression planning, utilise the Learning and Development tools available to create in-house succession through the Lyons Walk Tall Leadership Programmes
- This is a hands-on role that will require weekend and public holiday working, supporting the team from the front to ensure our owners and guests have the best retail experience, consistently delivered through great service and standards
Job Types: Full-time, Permanent
Pay: £50,000.00-£55,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Live in accommodation available
- Discounted or free food
- Employee discount
- Free parking
