- Researching event logistics, such as times, dates, flight itineraries, and visa requirements.
- Preparing invitation letters and building event-specific spreadsheets and databases.
- Editing and managing content for event registration websites.
- Mail-merging invitations and liaising with delegates regarding their attendance, travel, and accommodation.
- Providing logistical and technical support for both face-to-face and virtual events.
- Supporting pre-event, on-site, and post-event activities, including managing materials, processing expense claims, and compiling final invoices.
- Acting as the primary point of contact for delegates, ensuring excellent customer service throughout.
- Travel internationally on event launch (1-2 times per year).
- A university degree or equivalent .
- Previous office experience ideal.
- Excellent verbal and written communication skills.
- Strong attention to detail and the ability to prioritise effectively.
- Proficiency in Microsoft Office, particularly Excel and Word.
- A proactive and adaptable approach to problem-solving.
- Experience in a customer service or people-facing role is highly desirable.