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Senior Client Services Consultant

Turner Wise
Posted a day ago, valid for 23 days
Location

Richmond, Surrey TW10 6QE

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a high-end agency in south west London, is seeking a Senior Client Services Consultant with a salary range of £28-30k basic and an OTE of £60k.
  • The role involves generating new business opportunities and nurturing client relationships through various responsibilities, including booking valuations and sourcing new leads.
  • Candidates should possess strong written and verbal communication skills, organizational abilities, and ideally some customer service or sales experience.
  • An interest or knowledge of the London property market is preferred, along with personal qualities such as self-motivation, resilience, and a positive attitude.
  • The position requires full-time commitment from Monday to Friday, 9am to 6pm, and applicants will be contacted within 48 hours if successful.

Senior Client Services Consultant - Full Time - Excellent progression - £28-30k basic, £60k OTE

Our client is a reputable high-end agency based in south west London and they are now looking for a senior client services consultant to join their team.

As a Senior Client Services Consultant you will ensure that you capture every opportunity to generate new business for the company and create, maintain, and nurture ongoing client relationships.

Key Responsibilities:

• Booking valuations into Lettings Managers’ diaries• Ensuring notes accompanying valuations are accurate and detailed• Sourcing new leads from a variety of targeted sources to convert into valuation bookings• Ensuring all leads are added to the database and followed up to arrange a valuation.• Cultivating a productive working relationship with Letting Branches & Property Services through regular contact and effective two-way management of expectations• Creating, expanding, and continually turning over pipeline of future business• Feeding back call/conversion information to Line Manager & Lettings Director• Managing personal commission account

Key Skills and Experience:• Very strong written and verbal communication skills• Strong organisational and time management ability• Customer service/sales/telesales experience beneficial but not essential• Having an up-to-date working knowledge or interest of the London property market, with a specific focus on the relevant geographical area

Competencies and Personality Requirements:• Self-motivating• Emotionally intelligent• Resilient• Positive and enthusiastic 'can-do’ attitude• Commercially minded

Salary: £28-30k basic, £60k ote

Hours: monday to friday 9am-6pmIf you feel that this is the role for you, please apply today and we will get back to all successful candidates within 48 hours

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.