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Rickmansworth
Administrative assistant
Sales Operations Administrator

Sales Operations Administrator

Jems Recruitment Ltd

Posted a day ago, valid for 17 days

Rickmansworth, Hertfordshire WD3 3HB

Full Time

Retirement Plan

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Sonic Summary

The company is seeking an enthusiastic individual to join their team in a key operational role, requiring excellent customer service and administration skills.
Candidates should have some experience in customer service and possess strong organizational and problem-solving skills.
The role involves liaising with customers, suppliers, and third parties to ensure smooth order processes and resolve delivery issues.
Benefits include a generous monthly bonus, 26 days of annual leave, a pension scheme, and opportunities for excellent career progression.
The position offers a salary of £25,000 and requires a minimum of 1 year of relevant experience.

Benefits include:

Generous monthly bonus
Excellent career progression
Benefits include 26 days annual leave, pension scheme, birthday off of work, subsidised meals, social events

Are you looking to take your customer service and administration skills to the next level? Are you looking for an exciting new role where no two days are the same?Due to team expansion, we are currently looking for an enthusiastic individual to join a highly successful organisation. You will be working in a key critical role within the company, liaising between departments to ensure smooth operational running. The role involves communicating with business customers, suppliers and other third parties, resolving delivery orders and being involved with the order process throughout the process. This position requires an individual with excellent organisational and problem-solving skills, as well as strong attention to detail and some experience within customer service.Duties include:

Ensuring all orders are completed to reduce delays
Raising purchase orders and delivery notes using systems
Completing order administration, checking documentation
Keeping clients updated, especially on urgent orders
Investigating and resolving any delivery issues, including tracking orders
Co-ordinating customer collections with distribution companies
Sending quote requests to delivery companies and negotiating pricing
Liaising with delivery companies, suppliers and customers by phone and emails
Updating systems

Skills & Experience:

Excellent IT skills, able to navigate systems quickly
Great attention to detail and high levels of organisation
A passion for customer services and solving problems
Ability to juggle and prioritise multiple tasks daily
Excellent communication skills via email and phone
Excellent team player
Experience of sales order processing and customer services would be advantageous

If you are an ambitious individual looking to move your career forwards and are keen to be recognised for your hard work, call us or apply today!

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