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Location: Rickmansworth
Salary: £30,000 to £35,000 (depending on experience)Working Hours: Monday to Friday, 8 AM to 4 PMStart Date: Immediate
We are seeking an experienced Credit Controller to join our team in Rickmansworth. The ideal candidate will have a minimum of 5 years’ experience in credit control and will play a key role in ensuring timely payment of goods and services provided to customers
Key Responsibilities:
- Credit Assessment: Evaluate the creditworthiness of new and existing customers by analyzing their financial statements, credit reports, and payment histories to mitigate risk
- Credit Policy Development: Develop and implement effective credit policies and procedures to minimize risk while maintaining healthy sales and cash flow
- Invoicing: Ensure accurate and timely issuance of invoices to customers, including all necessary details and adherence to company processes
- Payment Monitoring: Track customer accounts for overdue payments and follow up via phone, email, or letters to secure payments within the agreed terms
- Dispute Resolution: Collaborate with sales and customer service teams to resolve disputes or discrepancies regarding invoices or payments
- Cash Flow Management: Manage the company’s cash flow by ensuring the timely collection of outstanding debts and minimizing bad debt losses
- Reporting: Provide management with regular reports on the status of outstanding debts, collection efforts, and any significant credit-related issues
- Customer Relationship Management: Maintain strong relationships with customers while enforcing credit policies in a diplomatic but firm manner
- Legal Action: Take legal measures or engage with debt collection agencies when necessary to recover outstanding debts
- Process Improvement: Continuously seek ways to improve credit management processes, enhancing the overall efficiency and effectiveness of the department
Key Skills and Attributes:
- Effective Communication: Must have strong communication skills, with the ability to handle difficult conversations in a professional manner
- Attention to Detail: Accuracy is crucial when managing invoices, payments, and financial records
- Financial Acumen: Strong understanding of credit management, financial analysis, and risk assessment
- Diplomatic Approach: Ability to balance enforcing payment terms with maintaining positive client relationships
- Proficiency in Accounting Software: Familiarity with financial software, as well as relevant regulations and compliance standards
