Sales & Service Advisor

Sales & Service Advisor

Job Location:Ringwood, Hampshire

Job Type:Permanent

Salary:Up to £28,000 per annum, depending on experience

Hours:37 hours per week between the hours of 9am 6pm and 1 in 3 Saturdays (9am 1pm)

Benefits:21 days holiday, plus bank holidays increasing with service; Extensive training and ongoing support; Industry Qualifications available; Hybrid working on request after probation period

Do you possess first class customer service skills with the natural ability to build rapport?

Would you like to work within an experienced, friendly team who will provide you will extensive training and ongoing support?

If yes we have the role for you!

We are working with a well-established and rapidly growing company who are currently seeking an experienced Sales & Service Advisor to join their dynamic, busy and friendly team based at their office in Ringwood.

This company pride themselves on their reputation for high quality customer service and 5* reviews.

This is not a call centre position; this is a more personable and traditional inbound working environment working within an office of around 30 people. It is an excellent opportunity to work with a friendly company who support their staff with progression, ongoing training, support and industry qualifications.

Within this fast paced and varied position you will play an important part in ensuring customers have a seamless and positive experience. Day to day duties will include responding to inbound enquiries, assisting with quotations, liaising with customers via telephone, live chat and email.

Key responsibilities within this role will include:

Providing first class customer service via inbound enquiries (telephone, live chat, email)

Ensuring that the customers requirements are met and processed correctly

Dealing with complex and bespoke quotations and enquiries

Communicating with different departments across the business to ensure customer requirements are met and understood

Ensuring databases are kept up to date with correct customer details, communications and progress

The successful applicant will possess:

Previous experience working in Customer Service / Sales

Excellent customer service skills

The ability to multitask in a fast paced environment without compromising quality of work

Strong attention to detail and organisational skills

The ability to make an active contribution to a positive, progressive culture within the company

Strong work ethic and attitude

Eagerness to progress

Good computer skills Microsoft Office

For more information about this brilliant opportunity please contact our Recruitment Team on 01202 686000 or send your CV.

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days please assume that your application at this stage has not been successful. As new positions arise we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

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