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Customer Service & Administrator
Salary: £24,000 - £26,000 per year + Bonus + Excellent Benefits
Location: Ringwood, Hampshire
Hours: Monday - Thursday 8am-5:30pm & Friday 8am - 4pm with 1 in 2 Saturdays
Contract: Full-time, Permanent Role
Are you a highly motivated and resilient individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy juggling multiple tasks? If so, we may have the role for you! We're partnering with a rapidly growing service provider in the South of the UK, experiencing exciting expansion. They're looking for an exceptional individual to join their dynamic team and contribute to their continued success.
Why Choose This Opportunity?
- Growth Potential: Be part of a company experiencing rapid growth with excellent potential for career advancement.
- Dynamic Environment: Enjoy a fast-paced, high-energy workplace where every day brings new challenges.
- Career Progression: There's a strong commitment to internal promotion, with many team members advancing quickly.
- Supportive Culture: Work alongside a team of dedicated and enthusiastic colleagues who are passionate about achieving success.
- Great Benefits: Including company events, pension, employee discount, and free on-site parking.
About the Role:
This customer-focused role requires a team player who excels under pressure. You'll be responsible for:
- Handling a high volume of inbound calls, managing inquiries, and scheduling appointments efficiently.
- Maintaining composure and professionalism while addressing customer concerns.
- Performing various administrative tasks to ensure smooth operations.
- Effectively multitasking and prioritising tasks in a fast-paced environment.
Skills / Experience Required:
- Customer-Centric: A genuine desire to provide outstanding customer service (previous telephone experience highly desirable).
- Resilient: Ability to remain calm and focused under pressure.
- Multitasking Pro: Comfortable managing multiple tasks and staying organized.
- Team Player: Collaborative and understands the importance of teamwork.
- Proactive: Takes initiative and solves problems effectively.
- Positive Attitude: Brings energy and enthusiasm to the workplace.
- Results-Oriented: Driven to excel and make a significant contribution.
In return for your hard work and commitment, our client offers fantastic benefits, including:
- Rapid Career Progression Opportunities
- Supportive and Collaborative Team Environment
- Exciting and Fast-Paced Work Atmosphere
- Regular Team Activities and Social Events
