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Job Title: Customer Service Advisor
Salary: 11.55 per hour OR 14.55 PER HOUR for the Out of Hours role 10pm to 8am
Location: Ringwood
Shifts: 5 days a week (Wednesday to Sunday, weekends mandatory)
Shift Times: 8.5-hour shifts between 8am and 10pm
HYBRID AVAILABLE
Do you have a passion for delivering standout customer service and a flair for problem-solving? We're on the lookout for enthusiastic and dedicated Customer Service Advisors to join an exciting, new team in Ringwood.
WHAT'S THE ROLE?
Join a vibrant Customer Contact Centre where you'll handle a range of customer interactions - from booking queries to memberships and special event inquiries. Your mission? To make sure every customer experience is as seamless and enjoyable as possible.
WHAT YOU'LL BE DOING:
- Responding to customer inquiries across multiple channels.
- Ensuring top-tier service is maintained to meet team targets.
- Managing membership accounts and handling customer feedback.
- Delivering clear and friendly communication.
- Collaborating with different departments to find the best solutions.
WHAT WE'RE LOOKING FOR:
- Previous experience in Customer Service or Call Centre roles is a plus.
- A proven track record of delivering exceptional customer care.
- Calm and adaptable under pressure with a problem-solving mindset.
- Strong communication skills across all channels.
- Self-driven, proactive, and a true team player.
If you are interested please call Ebony on (phone number removed)
INDCP
