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Senior 3rd Line Technician
Location: Ringwood, Hampshire, BH24 3FQ
Salary: £45,000 - £50,000, DOE + Profit Share
Hours: 37.5 hours per week
Contract: Full time, Permanent
The Package - Senior 3rd Line Technician:
- Company Profit Share (first £3,600 is tax free)
- 22 days annual leave plus bank holidays, increasing with length of service.
- Birthday as additional paid leave.
- Additional paid leave (dependent on company performance).
- Company sick pay policy.
- Pension Scheme.
- Private Medical Insurance including dental.
- Free Parking
- Hybrid Working
- Ongoing training and support.
- Fresh fruit, the occasional pizza and a posh coffee machine!
Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.
The Role - Senior 3rd Line Technician:
We are looking for an experienced 3rd Line Technician with a keen interest in building technical solutions to help us deliver outstanding service to our customers as part of our Projects team. You will consult directly with internal and external stakeholders to scope technical solutions, design, plan and document technical solutions, plan and document technical work packages, implement technical solutions, assist in the transitions of solutions into live service, among other responsibilities.
Skills & Experience - Senior 3rd Line Technician:
- Work to deadlines
- At least 5 years experience in a technical role
- Advanced troubleshooting and problem-solving skills
- Able to work under own initiative and as part of a team
- Takes ownership and responsibility
- Excellent knowledge with demonstratable experience of supporting and implementing Microsoft Technologies including Windows Server, Active Directory Domain Services, Microsoft System Center products (including MECM), Microsoft Azure, Microsoft 365/Office365 and InTune.
- Experience working with networking technologies is desirable but not essential.
- Recognised current Microsoft qualification/exam pass combined with evidence of continued professional development.
- Experience working within a busy office environment
- A positive attitude combined with excellent interpersonal skills
- The ability to manage conflicting deadlines and priorities
- Close focus on attention to detail
- Able to work accurately following a procedure
If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
