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- Processing transactions for billings onto the CRM system
- Following billing processes in a timely and accurate manner
- Reviewing third party invoices, ensuring these are reconciled against any job requests
- Proactively answering any incoming customer service enquiries, via either the telephone or email
- Seeking a resolution swiftly to billing and credit issues
- Processing special customer invoice requests
- Creating billing reports
- Have experience within customer service and administration and also within finance (desirable)
- Knowledge of billing and invoicing within a services environment ideally would be an advantage
- Possess excellent telephone and communication skills
- Good proficiency with Microsoft Office
- Strong organisational skills, attention to detail and the ability to handle multiple tasks
