- Opportunities for travel, personal and professional growth in a company with global reach.
- Work with a team of passionate talented professionals who support and celebrate each other’s success.
- Have a direct influence on our customer relationships and marketing efforts, contributing to company's mission.
- Identify and nurture Centre partnership and recognise opportunities to support growth objectives and expand global market reach.
- Build and maintain relationships with Centres and stakeholders to ensure high customer satisfaction and retention.
- Regularly communicate with Centres to ensure their needs are being met and to gather feedback for the purpose of improving products and services.
- Track Centre interactions and identify upselling or cross-selling opportunities.
- Develop, implement and manage innovative marketing campaigns across multiple channels, including digital, social, email and traditional platforms.
- Oversee content development (blogs, social media posts, videos) ensuring these align with brand, vision and mission.
- Ensure consistent brand messaging.
- Monitor market trends, analyse competitor activity and conduct research to identify new marketing opportunities and improve campaign performance.
- Plan and execute events, webinars and promotional activities to engage with Centres to raise brand awareness.
- Monitor and evaluate the quality of Centres’ processes and evidence.
- Identify potential gaps in quality and work with Centres to develop strategies and procedures to address quality issues.
- Manage third parties and service providers involved in marketing or Centre relations to ensure compliance with quality standards.
- Conduct regular reviews and assessments of third-party performance to ensure they contribute effectively to business objectives, including proposing improvements when necessary.
- Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
- Exceptional verbal and written communication skills with the ability to tailor messaging to diverse audiences.
- Strong organisational skills with the ability to handle multiple tasks simultaneously and proficiency with digital marketing tools, office (e.g., Microsoft office in particular excel, email marketing software).
- Ability to analyse data, identify trends, and make recommendations to optimize marketing campaigns and improve Centre relations.
- Creative mindset with the ability to bring fresh ideas to the table and adapt marketing strategies to changing market demands.
- Strong focus on quality control, ensuring all communications and interactions meet company standards.
- Proven ability to manage relationships with third-party vendors and ensure service excellence.
- £25,000
- 20 days holiday + public holidays
- Pension
- Onsite car parking