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TeamJobs are looking for Customer Care Advisors in Ringwood!
Salary: 23,795 (OTE 25,800)
Location: Ringwood, Hampshire (with off-site training as needed)
Hours: 40 hours per week, flexible shifts between 7:00 am - 10:00 pm, Monday to Sunday.
Our client is a global customer service provider looking for a Contact Centre Consultant to deliver outstanding customer support for magazine subscription clients. The role involves handling calls, emails, live chat, and social media inquiries, ensuring a professional and timely response to customers.
Key Responsibilities:
- Respond to customer queries via phone, email, and digital platforms.
- Deliver a fantastic customer experience through excellent service and communication.
- Collaborate with team members to enhance customer satisfaction and team performance.
What They Offer:
- Competitive salary with performance-related bonuses.
- Career development opportunities, with training and salary increases for added responsibilities.
- Generous perks: discounted bus tickets, gym membership, eye test vouchers, and more.
- Fun, sociable working environment with regular incentives and rewards.
Working Hours:
Flexible shifts, with schedules provided bi-weekly. You must be available for shifts between 7:00 am and 10:00 pm, including occasional weekends as needed.
Training:
Comprehensive training and ongoing support are provided, including induction on company systems and customer interaction best practices.
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