Help Desk Administrator Required Temporary Role Start: Immediate Location: Ripley Salary: £12.44 per hour SF Group are searching for a Help Desk Administrator required for a company based in Ripley.
Our client is looking for an experienced Administrator to join their growing team in Ripley. This is a quick turnaround needed, may be long term depending on performance, but we are looking for someone who can start ASAP and get straight into the role. This role is a temporary role working 8am - 5pm Monday - Friday Daily responsibilities will include:Answering of help desk phones and e-mails and actioning accordingly Following up with customers to ensure full resolution of issues Follow standard help desk procedures Identify and escalate situations requiring urgent attention Administration duties - setting up jobs, raising orders, approving invoices for payment, raising invoices What our client is looking for:Previous experience in administration Strong computer skills - Excel & Word Excellent communication skills Attention to detail Ability to work under pressure