Credit Controller

Vacancy: Credit Controller

Salary: £26,000

Location: Newton-Le-WillowsOur client based in Newton-Le-Willows is currently on the hunt for a credit controller to join the business. This is a great opportunity for someone wanting to work in a team, working collectively to acheive monthly KPI's and ensure the ledger is kept to a minimum.

Main Duties:

• Control and manage assigned customer accounts, ensuring Customer payments are received in a timely manner.
• Issue Customer statements and invoices via email
• Make and receive customer telephone calls minimum 20 outbound calls per day
• Reply to Customer emails.
• Assist in the resolution of customer queries to eliminate payment delays.
• Reporting on debtors’ status / overdue accounts
• Maintaining accurate records including Cashflow / Dispute Reports
• Consult with other Centres to deliver a best-in-class service to Customers.
• Assist with general admin duties within department.
• Observe and comply with all company policies and procedures

Knowledge / Skills:

• Excellent negotiation, verbal, and written communication skills
• Positive, initiative-taking attitude to collections
• Persistence and determination
• Analytical skills and attention to detail
• Ability to work on own initiative to prioritise workload.
• A team player
• PC literate with experience using SAGE and Microsoft packages such as Excel, Word, Outlook, and Teams