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Vacancy: Credit Controller
Salary: £26,000
Location: Newton-Le-WillowsOur client based in Newton-Le-Willows is currently on the hunt for a credit controller to join the business. This is a great opportunity for someone wanting to work in a team, working collectively to acheive monthly KPI's and ensure the ledger is kept to a minimum.
Main Duties:
- Control and manage assigned customer accounts, ensuring Customer payments are received in a timely manner.
- Issue Customer statements and invoices via email
- Make and receive customer telephone calls minimum 20 outbound calls per day
- Reply to Customer emails.
- Assist in the resolution of customer queries to eliminate payment delays.
- Reporting on debtors’ status / overdue accounts
- Maintaining accurate records including Cashflow / Dispute Reports
- Consult with other Centres to deliver a best-in-class service to Customers.
- Assist with general admin duties within department.
- Observe and comply with all company policies and procedures
Knowledge / Skills:
- Excellent negotiation, verbal, and written communication skills
- Positive, initiative-taking attitude to collections
- Persistence and determination
- Analytical skills and attention to detail
- Ability to work on own initiative to prioritise workload.
- A team player
- PC literate with experience using SAGE and Microsoft packages such as Excel, Word, Outlook, and Teams
