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Customer Service Advisor

Morson Talent
Posted 17 hours ago, valid for a month
Location

Risley, Warrington WA3, England

Salary

£24,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The Retail Sales Advisor position offers a competitive salary of £24,500, prorated across 6 months, with an on-target earnings potential of £30,000 including bonuses.
  • This is a fixed-term contract for 6 months, with the possibility of transitioning to a permanent role.
  • Candidates should have retail sales or customer service experience, along with strong interpersonal skills and a results-oriented mindset.
  • The role involves managing inbound customer contacts, delivering exceptional service, and maximizing sales opportunities.
  • The position is located in Birchwood, Warrington, with 37.5 hours per week and additional benefits such as 25 days holiday and a group discount scheme.

Job Title: Retail Sales Advisor

Rate: £24,500 (prorated across 6 months) plus bonus opportunity (£30,000 OTE)
Location: Birchwood, Warrington
Term: 6 months (with possible permanent opportunity)

Hours: 37.5

Are you working in retail sales and looking for a new opportunity? We are recruiting for a number of Retail Sales Advisors to join our client’s customer service team on a fixed term contract for 6 months, with the possibility for a permanent position at the end.

Benefits:
• Competitive salary
• Commission opportunity (£400 PM plus)
• 25 days holiday (plus bank holidays)
• Group discount scheme

Key Responsibilities:

• Manage inbound customer contacts via calls, email, web chat, and other channels. •Deliver exceptional customer service and maximise sales opportunities.
• Gain a thorough understanding of the company’s products and services.
• Offer additional products to meet customer needs.
• Maintain relationships with the domestic customer base.
• Negotiate sales prices and cross-sell relevant products and services.
• Support with email management and web chat as required.

Qualifications, Experience & Skills

• Desirable: Retail sales/customer service experience
• Strong interpersonal skills and self-confidence
• High degree of self-motivation, time management, and resilience
• Results-oriented and target-driven attitude
• Ability to build professional rapport with customers
• Empathy in managing customer interactions

How to Apply:

  • If you meet the qualifications outlined above, we want to hear from you.

Please note: This Retail Sales role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted.

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