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Customer Services Advisor
Location: Rochdale
Working Hours: Monday to Friday, 37.5 hours per week
Salary: £12.30 per hour
Contract: Temporary (Immediate Start)
Benefits: Onsite Parking
We are looking for a dedicated and experienced CCustomer Services Advisor to join our client's team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders.
Customer Services Advisor Key Responsibilities:
- Receive and input customer orders into the system
- Update delivery information and track order statuses
- Check stock levels to ensure availability for orders
- Process orders efficiently and accurately
- Maintain and update order details in the system
- Communicate with the warehouse team to monitor and track orders
- Update paperwork related to orders and deliveries
- Manually input order details as required
- Communicate with customers via phone to assist with order queries
- Respond to customer queries via email and provide necessary support
- Provide general administrative support to the team
- Liaise with other offices and teams as necessary
Customer Services Advisor Required Skills and Experience:
- Previous experience in order processing and customer service
- Proficiency in Microsoft Word and Excel
- Strong attention to detail
- Excellent phone manner and communication skills
This Customer Services Advisoris a great opportunity for someon with experience in order processing and customer support. If you're looking for an immediate start and want to join a busy, dynamic team, we’d love to hear from you.
Please apply online for this Customer Services Advisor role
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