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Customer Care Advisor

S4 Personnel Ltd
Posted 17 hours ago, valid for a month
Location

Rochdale, Lancashire OL12 0BJ

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position of Customer Care Advisor is available in Rochdale with an hourly pay of £11.44, increasing to £12.21 from April 1, 2025.
  • This is a temporary to permanent assignment starting on March 17, 2025, where candidates will call patients to book NHS appointments.
  • Candidates must possess excellent communication and customer service skills, along with previous telephone-based customer service experience.
  • The role requires working 7.5-hour shifts between 08:00 and 20:00, Monday to Friday, and emphasizes reliability and time-keeping skills.
  • Applicants must be currently resident and eligible to work in the UK, and only successful candidates will be contacted.

Ref: 3054

Job: Customer Care Advisor

Location: Rochdale

Hourly Pay: £11.44 (to raise to £12.21 from 01st April 2025)

Length of Assignment: Temporary to Permanent

Start Date: 17th March 2025

Main Responsibilities:

Our client a well-established organisation is looking for Customer Care candidates to call patients in order to book appointments as requested by the NHS. You will help deliver an excellent level of customer care. You will be working in a busy environment and working over the phone and via email so your communication skills will be at a very high level. You will need to be empathetic and happy to support customers and book them appointments. This is a temporary to permanent assignment; it is important that you are reliable and have excellent time-keeping skills.

Working Hours:

Shift Work: 7.5 hours per day (Monday - Friday)

You will work between the hours of 08.00 - 20.00 (shifts will be allocated in advance)

Key Skills:

  • Excellent telephone manner
  • Good customer service skills
  • Administration skills

Experience:

  • Previous telephone-based customer service experience ideal

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 15 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.