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- Act as the primary point of contact between the company and their key accounts
- Manage and resolve a wide range of account queries
- Improve and develop the service offered to clients
- Communicate any billing issues from managing agents to the billing team
- Managing data and reporting on this
- Looking at competitor trends and reporting this to senior management
- Supporting back office with after sales support and customer care
- Attend off site client meetings
- Excellent organisational skills
- Excellent verbal and written communication skills
- Computer literate with Excel and Outlook skills
- Able to work as part of a team and individually
- Industry experience (ideal)
- Account management experience
- 25 days holiday
- Fantastic team and culture, lots of incentive and social events
- Yearly bonus (subject to company and personal performance)
- Flextime
- Free parking
- Well-being support
