- Lead a team to manage the end to end credit process, ensuring timely collections and customer relationships are strengthened.
- Establish credit limits in line with company policy, ensuring they’re reviewed routinely.
- Monitor the company’s aged debt, taking a proactive approach where possible and resolving issues where needed.
- Business partner with internal departments and business leaders to mitigate risk and prevent bad debt.
- Be the point of contact for any credit related issues, negotiating on and resolving issues as necessary.
- Liaise with the finance team on cash-flow matters.
- Deliver weekly debtor report and analysis to the senior management team.
- Develop the small Credit Control team, set objectives and encourage best practice.
- Coach and guide the team, monitoring performance and providing support in order to hit targets and ensure an effective credit control function.
- Work with IT and advise and implement ideas to enhance on the effectiveness of the systems.
- Review current procedures, identify and implement ideas to improve process and efficiency.
- Other ad-hoc work as requested.
- At least 3 years’ experience in a Credit role, preferably managing a team.
- Strong understanding of the end to end credit process, covering risk, collections and controls.
- Excellent excel skills are essential, ability to confidently use vlookups and pivot tables
- Experience using finance systems with a track-record in improving systems.
- Strong communication - written and verbal
- Excellent communication and interpersonal skills
- Adaptable and forward thinking, challenging the status-quo.
- Strong leadership skills, able to get the best from your team.