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Aftersales Associate
Location: Rochdale (On-site)
Contract Type: 6-Month Fixed Term Contract
Salary: £27,000 - £29,500 (dependent on experience)
Join a Leading Industry Innovator as an Aftersales Associate!
Our client, a leader with over 35 years of expertise in their field, is looking for a dynamic and detail-oriented Aftersales Associate to join their team on a 6-month contract. This is an exciting opportunity to be part of a growing company that values professionalism, collaboration, and customer satisfaction.
Aftersales Associate Role Overview:
As the Aftersales Associate, you will be at the heart of the operation, ensuring smooth delivery of aftersales services and contract support. You’ll manage spare parts, procurement processes, and refurbishment contracts, working closely with internal teams, subcontractors, and customers to ensure high standards are met.
Aftersales Associate Key Responsibilities:
- Coordinate daily activities for spares services and refurbishment contracts
- Oversee procurement, expediting orders, and liaising with subcontractors for timely delivery
- Manage packing, dispatch, and invoicing of equipment and parts
- Prepare quotations and support internal sales activities
- Ensure compliance with Quality Assurance Systems and Procedures
- Oversee stock control and optimize inventory management
- Drive cost analysis to streamline operations and reduce expenses
Aftersales Associate Skills & Attributes:
- Strong communication and time management skills
- Self-motivated with a customer and service-focused mindset
- Commercially aware with a keen interest in budget management
- Data-driven, with the ability to analyse and improve processes
- Experience in procurement or sales administration
Why Join Us?
- Competitive salary and benefits package
- Employer-matched pension scheme (Aviva)
- Company bonus and employee referral schemes
- Free Employee Assistance Services (counselling, GP access, and wellbeing support)
- Life insurance and income protection after 5 years of service
- Early finish on Fridays at 1pm – more time for you!
- Training and development opportunities to support your growth
- Holiday buy-back and team-building events for a fun work-life balance
If you have previous experience in procurement or sales administration, a passion for customer service, and a desire to work with a market leader, then this role is perfect for you!
Apply Now and become part of a team that is committed to excellence!
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