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- Previous experience in lettings or property management is essential.
- Work Pattern: Monday to Friday, 9:00 am - 5:30 pm (two days finishing at 5:00 pm
- Basic Salary: £25,100
- Basic Salary: £25,100
- Work Pattern: Monday to Friday, 9:00 am – 5:30 pm (two days finishing at 5:00 pm). Includes the option to work one day per week from home.
- Additional Benefits:
- Holiday commission
- 33 days of paid holiday, including an extra day off for your birthday
- Pension
- Life insurance
- Company rewards and incentives
- Structured career path and Employee Assistance Scheme
- Paid entry fees for charity events
- A competitive salary package.
- Comprehensive benefits, including holiday commission, pension, and life insurance.
- The chance to work for a company that is highly rated by both customers and staff, with a TrustPilot score of 4.8/5.
- An employer that values and acts on staff feedback, achieving over 90% satisfaction in annual surveys.
- Continuous professional development, with opportunities to learn from experienced colleagues.
- A progressive company that embraces innovation and change.
- Regular communication through up-to-date platforms such as social media and WhatsApp groups.
- Support for participating in community and charity events, truly making a difference.
- Delivering exceptional property maintenance advice and support to landlords and tenants.
- Handling property management tasks efficiently, ensuring compliance with operating procedures.
- Maintaining the key register and managing a contractor database.
- Building strong relationships with the network of lettings offices and coordinating pre-tenancy and end-of-tenancy work.
- Promptly resolving or escalating issues and mentoring other team members.
- Providing excellent administrative support, contributing to the smooth running of operations.
- Relationship Builder: Skilled at developing trust and rapport with both landlords and tenants.
- Organised Communicator: Excellent communication skills with a strong ability to prioritise tasks and work efficiently under pressure.
- Tech-Savvy: Proficient in IT, with a “can do” attitude and enthusiasm for learning and improvement.
- Team Player: A positive approach and willingness to support and mentor colleagues, embracing the company’s values of courtesy, honesty, trust, and respect.
- Experience Required: Previous experience in lettings or property management is essential.
