- Answering inbound calls from customers looking for an insurance quote.
- Taking the customer through the questionnaire, ensuring questions are clearly spoken to allow for an accurate answer from the customer.
- Based on these answers, identify opportunities to cross or upsell different products that are on offer.
- Build rapport with the customer within these questions where possible to increase chances of generating a sale.
- Generate a quote from the click of a button and offer the price to the customer.
- Ensure you are able to record accurate notes/ answers.
- 6 months of guaranteed commission from starting (£250 per month)
- (Realistic OTE in year one of £35,000). The high-performing Sales Executives are earning upwards of £60,000 per annum, inclusive of monthly commission plus quarterly bonuses.
- Customer service/ sales experience within a contact centre.
- Experience selling insurance (desirable)