SERVICE ADVISOR
Basic Salary - £27,000
OTE - £35,000
Working Hours - Monday - Friday 08:00 - 18:00 + 1 in 2 Saturdays 08:00 - 14:00
Location - Romford
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
Please contact Kelsey White @ Auto Skills Please reference job number 43275
Back to searchService Advisor
Auto Skills UK
Posted 12 days ago, valid for 21 days
Romford, Greater London RM1 1AA, England
£35,000 per annum
Full Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- The position is for a Service Advisor located in Romford with a basic salary of £27,000 and an OTE of £35,000.
- Candidates are required to have previous experience as a Service Advisor and must possess knowledge of Kerridge, 1 link, or Pinnacle systems.
- The working hours are Monday to Friday from 08:00 to 18:00, plus one in two Saturdays from 08:00 to 14:00.
- Responsibilities include taking service bookings, updating customers on technical issues, and managing complaints while also seeking upselling opportunities.
- Applicants must be customer-focused, presentable, and have a full clean UK Driving Licence.
