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Fortus are currently representing a maintenance contractor who are looking for a Damp & Mould Supervisor to join their property services division. This position is working on a newly won contract based in the Romford postal area.
Responsibilities include:
- Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.
- Carrying out pre and post inspections to ensure a good standard to work.
- Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.Â
- Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data).
- Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc.Â
- Managing the day-to-day administration of the team.
- Attending client/stakeholder panels, consultations, and other meetings.
- Pro-actively engaging with and acting a point of contact for customers, ensuring all queries and complaints are resolved swiftly.
Skills, Qualifications & Experience:
- Trade specific qualification(s) e.g. in plumbing, carpentry, electrical, or a repairs sector common trade.Â
- Good IT literacy (including MS Office programmes (Microsoft Excel, Word, PowerPoint, Outlook, Teams) and ability to use relevant job management systems (knowledge of accuserv system would be advantageous)
- Specialist knowledge/qualifications/qualifying experience of Damp & Mould and/or Legal Disrepair is essential.Â
- Prior experience in a Supervisory role (ideally within a responsive repairs/minor works environment).Â
- Strong communication and interpersonal skills with a range of stakeholder (written and verbal).
- Numeracy and analytical skills - an ability to understand data.
- Personal resilience: ability to work under pressure and to meet deadlines.
- Leadership & people management skills.
- Commercial acumen and an appreciation for business cost efficiency.
- A hands on and solutions-based approach, with as positive ‘can do’ attitude.
- Strong customer focus and ability to use initiative.
- Good attention to detail and accuracy skills.
- Prior management of specialist sub-contractors would be preferred.
- Full clean UK driving licence
If you are interested please apply directly or contact Josh Fenn for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employe
