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Repairs Supervisor

Regen Solutions
Posted 20 hours ago, valid for 10 days
Location

Romford, Greater London RM1 1AA, England

Salary

£40,000 - £42,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A full-time, permanent Repairs Supervisor position is available in Southend, Essex, with a salary of £42,000 per annum.
  • The role requires proven experience in social housing repairs or maintenance, ideally in a supervisory capacity.
  • Candidates must hold SSSTS certification, an NVQ Level 3 in a relevant trade, and possess a clean driving license.
  • Key responsibilities include managing a team of operatives, overseeing reactive repairs, conducting inspections, and liaising with tenants.
  • Strong leadership, communication skills, and knowledge of health and safety regulations are essential for this role.

Salary: 42,000 per annum
Location: Southend, Essex
Sector: Social Housing Maintenance Contractor
Type: Full-time, Permanent



Role Overview:


We are seeking an experienced and proactive Repairs Supervisor to oversee the reactive repairs, pre and post-inspections, and ensure the delivery of high-quality maintenance services within the social housing sector. This role involves managing a team of operatives, liaising with tenants, and ensuring that all works are completed to the highest standards within agreed timeframes. The ideal candidate will hold a SSSTS, NVQ Level 3 in a relevant trade, and have a clean driving license.



Key Responsibilities:


  • Team Management:
    • Supervise, support, and motivate a team of operatives (tradespeople) to deliver reactive repairs and maintenance.
    • Allocate jobs to the appropriate operatives based on skills, experience, and availability.
    • Monitor and track the progress of repairs, ensuring all works are completed within set targets and to a high standard.

  • Reactive Repairs:
    • Oversee the delivery of reactive maintenance tasks, ensuring that repairs are completed promptly and efficiently.
    • Coordinate emergency repairs and ensure that issues are addressed quickly to minimize disruption for tenants.

  • Pre and Post Inspections:
    • Carry out pre-inspections of repair requests to determine the scope of work and ensure proper materials and operatives are assigned.
    • Conduct post-inspections of completed works to ensure compliance with quality standards and tenant satisfaction.

  • Tenant Liaison:
    • Act as a point of contact for tenants, addressing their concerns, and ensuring their needs are met in a professional and timely manner.
    • Provide excellent customer service by ensuring that repairs are conducted with minimal disruption to tenants.

  • Health & Safety Compliance:
    • Ensure that all work is carried out in accordance with health, safety, and compliance regulations.
    • Promote a culture of safety within the team, ensuring that all operatives adhere to relevant policies and procedures.

  • Documentation & Reporting:
    • Maintain accurate records of all repairs, inspections, and interactions with tenants.
    • Provide regular reports to senior management on job completion, team performance, and any issues or delays.


Key Requirements:


  • Experience:
    • Proven experience in social housing repairs or maintenance, ideally within a supervisory role.
    • Strong knowledge of the reactive repairs process and associated administrative tasks.

  • Qualifications:
    • SSSTS (Site Supervisor Safety Training Scheme) certification.
    • NVQ Level 3 in a relevant trade (e.g., Plumbing, Electrical, Carpentry, etc.).
    • Clean, Full UK Driving License (required for site visits and driving company vehicles).

  • Skills:
    • Excellent leadership and team management skills.
    • Strong communication skills to interact with tenants, operatives, and management.
    • Good understanding of health & safety regulations within the construction/maintenance sector.
    • Ability to work under pressure, managing competing priorities.

  • Technical Knowledge:
    • A background in a trade (plumbing, electrical, carpentry, etc.) is desirable.
    • Knowledge of social housing regulations and the specific needs of tenants in this sector is advantageous.
    • Previous experience using SOR codes and producing reports.

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