Job Title: Field Based AV Engineers - UK
Location: United Kingdom
Contract type: Contract (Umbrella Inside IR35)
About Us:
Concept Project Services team is expanding and looking for experienced Contract AV Engineers across the UK. Our engineers work across various industries and with a diverse range of clients within the AV sector.
Position Overview:
Engineers will be involved in deployments/projects, breakfix and BAU support covering a variety of AV systems and technologies.
Typical Responsibilities Include (but are not limited to):
- Provide technical support and troubleshoot systems.
- Handle incidents and customer-initiated tickets.
- Ensure prompt resolution of tickets in accordance with service level agreements (SLAs).
- Assist in the deployment and support of AV products.
- Install and maintain AV systems and related applications.
- Conduct site surveys, audits, and perform system backups.
- Provide telephone support and remote diagnostics.
- Resolve technical escalations from the Service Desk.
- Update documentation and support tickets.
Rate Information:
- Competitive Rates: Negotiable based on experience (inside IR35).
Candidates should be able to demonstrate the following:
- Proficiency with installation, troubleshooting, and configuration of EUC, EPOS, server, and networking devices.
- A good understanding of audio and video signal flow, routing, and processing in both the analogue and digital domains.
- A good understanding of TCP/IP networks used in the AV industry.
- Experience using control protocols including RS232/485, IR, and TCP/IP.
- Experience implementing modern ethernet-based audio-visual distribution methods (Dante, AVoIP).
- Experience with commercial TV distribution systems (traditional IRS and IPTV).
- Ability to confidently terminate, test, and troubleshoot connectors (VGA, BNC, F-type, RCA, XLR, 3.5/6.3mm Jack, RJ45).
- Ability to select appropriate cable types for various applications.
- Ability to interpret and work from plan drawings and schematics.
- Experience in the layout and building of equipment racks.
- Excellent communication skills.
- Strong attention to detail and time management abilities.
- Team player with a positive attitude.
- Ability to obtain and maintain relevant AC Engineering certifications.
- Strong customer service skills.
- Ability to manage multiple projects simultaneously.
Additional Information:
- This role falls under IR35 regulations, so payment will be processed through an umbrella company. Rates include umbrella company fees and deductions.
- Opportunities for training and professional development.
- Travel expenses covered.
- Supportive company culture focused on teamwork and innovation.
To apply hit the 'apply now' button or email (url removed)