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Job Title: D365 CE Architect
Location:Remote
Job Type: Full-Time, Permanent
About the Role
Our client is seeking a highly skilled D365 CE Architect. This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions.
As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive the architecture of D365 Customer Engagement.
Key Responsibilities
- Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability.
- Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions.
- Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel capabilities, case management, and customer service automation.
- Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment.
- Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs.
- Mentor and support internal teams on architectural methodologies, best practices, and system design principles.
- Drive innovation in customer engagement by identifying and implementing emerging technologies and features within the D365 ecosystem.
Required Skills and Experience
- 5+ years of experience working with D365 Customer Engagement (CE) solutions, with a proven track record of designing and implementing complex architectures.
- Strong background in solution design, data integration, and cloud architecture within the Microsoft Dynamics ecosystem.
- Experience working in an architect role on end-to-end D365 CE implementation projects.
- Ability to provide technical leadership, collaborating across technical and business teams to deliver optimal solutions.
- Strong communication skills, capable of engaging and influencing stakeholders at all levels of the organization.
- Microsoft Dynamics 365 certifications are highly desirable.
What's on Offer
- Competitive salary and comprehensive benefits package.
- Opportunity to work with a leading organization at the forefront of customer engagement and digital transformation.
- A chance to lead architectural projects using the latest technologies in the Microsoft Dynamics ecosystem.
- Professional development and growth opportunities, including further certification support.
- A collaborative and innovative work environment that promotes knowledge sharing and technical excellence.
How to Apply
If you are a seasoned D365 CE Architect and are ready for your next challenge, we want to hear from you!
