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Customer Service Advisor

The Recruitment Group
Posted 9 hours ago, valid for 13 days
Location

Rotherham, South Yorkshire S63 8BD

Salary

£25,000 - £26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking 3 Customer Service Advisors to join our Client's team at their Head Office in Rotherham.
  • The role involves supporting trade and residential customers with their orders, enquiries, and aftersales.
  • The salary for this position ranges from £25,000 to £26,500 per year.
  • Candidates should have relevant experience in customer service, although the specific number of years required is not mentioned.
  • Working hours are Monday to Friday, from 8:00 AM to 4:30 PM.

We’re looking for 3 Customer Service Advisors to join our Client’s team at their Head Office in Rotherham. In this role, you’ll support both trade and residential customers with their orders, enquiries, and aftersales.

Job Title: Customer Service Advisor

Location: Rotherham, S63

Salary: £ 25k to £ 26.5k

Working Hours: Monday to Friday, 8:00 AM - 4:30 PM

Your Responsibilities as a Customer Service Advisor:

  • Process online and telephone orders efficiently and accurately.
  • You will handle store-based orders, enquiries, and stock requests as a Customer Service Advisor.
  • Resolve customer complaints with a professional and empathetic approach.
  • The Customer Service Advisor will manage both standard and complex orders, ensuring timely delivery and customer satisfaction.
  • Provide aftersales support for customer queries and concerns.
  • Order stock and coordinate customer installations as needed.

What We Offer to the Customer Service Advisor:

  • Career progression opportunities
  • Commission earning potential
  • Full training and support
  • Company incentive days

If you’re a motivated individual with a passion as a Customer Service Advisor, we want to hear from you!

 

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