Customer Service and Sales Advisor
Location: Swinton, Rotherham
Salary: £32,470 OTE - £23,878 basic + Bonus (uncapped bonus potential)
Are you enthusiastic about helping customers while driving sales? We’re looking for motivated individuals to join our team as Customer Service and Sales Advisors. This role combines excellent customer care with sales expertise, offering an exciting opportunity in a fast-paced environment.
What You’ll Do: Customer Service and Sales Advisor
- Handle inbound calls from existing customers, resolving queries related to upgrades, contract renewals, and more.
- Provide outstanding customer service while promoting and selling additional products and services tailored to customer needs.
- Use your initiative to identify opportunities by reviewing customer accounts.
- Maintain professionalism and ensure customers receive a positive experience.
- Achieve conversion targets and other key performance indicators.
About You: Customer Service and Sales Advisor
We’re seeking individuals who are:
- Experienced in customer interactions, with some sales experience (desirable).
- Confident communicators with excellent interpersonal skills.
- Technically proficient, able to navigate multiple systems seamlessly.
- Highly customer-focused and solution-driven.
- Target-oriented and eager to excel in a high-energy environment.
What’s On Offer: Customer Service and Sales Advisor
- A full-time permanent role with 40 hours per week.
- A competitive salary with uncapped bonus potential.
- A comprehensive benefits package, including exclusive discounts, wellbeing support, dental plans, and more.
- A structured rota provided in advance, ensuring a great work-life balance.
- Full training and ongoing development to help you succeed.
This role is based on-site in our Rotherham office, requiring five days a week attendance.
If you’re ready to combine your customer service skills with sales success, we’d love to hear from you!
Apply now and start your next chapter with us.