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Pro rata salary for 30 hours per week is £20,500 per annum (Mon to Thursday)
The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.
Main purpose of the role:
The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.
Key duties:
- Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment
- Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.
- Point of contact with customers to ensure their requirements are being met
- Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available
- Accurate and timely administration of commercial documentation relating to customers
Key attributes/experience required for the role:
- Experience in a screen-based customer service role.
- Competent with Microsoft Office, particularly Outlook, Excel, and Word.
- Keen and willing to learn in house ERP systems.
- Analytical and an eye for detail.
- Numerate.
- Good Communicator.
- Enjoy working in a team environment.
