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Berry Recruitment are currently looking for a Customer Service Representative to join our client's team based in Rotherham. This role would be working for a local government authority to assist during peak period.
Expected start date: 24/11/2024
Expected end date: 28/02/2025
Working days: Monday - Friday, 8:30am - 5:30pm.
Salary: 12.38 per hour
Key Responsibilities:
- Deal with customer enquiries at reception and over the telephone.
- Receipt and distribute incoming post, process correspondence, and send mail out.
- Gather information to report back to others.
- Set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases, and produce management information.
- Provide help and assistance to staff in the use of IT packages/systems.
- Carry out filing, maintain staff records, prepare documents for scanning, photocopying, faxing, arrange meetings, diary appointments, handle post, and take minutes.
- Provide full support for arranging events, including producing materials, booking venues, booking catering, and sending out invitations.
- Ensure the section complies with administrative procedures relating to Council Policies, Standing Orders, Financial Regulations by providing advice and/or administrative support.
- Handle and reconcile cash in accordance with agreed procedures.
- Supervise and allocate work to more junior staff.
If this sounds like something you would be interested in please apply, applications are reviewed daily. Alternatively, please call Daisy on (phone number removed).
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
