Proposition Consultant

BUSINESS TITLE: Proposition Consultant
ACCOUNTABLE TO: Proposition Sales Director
LOCATIONS: UK - Remote

• Be a thought leader for the Citizen Experience and Digital Business Services area, ensuring we understand market trends and ensure supports clients with their roadmaps.
• Support CPS's growth target by ensuring we are doing the right thing for our clients and working in partnership with our product and delivery teams.
• Lead by example, 'set the tone' and help shape the proposition direction, driving quality in every customer response.
• Be a 'go-to person' for presales advice and guidance on the propositions.

• Build strong and collaborative relationships across CPS and broader business to ensure the function is aligned and integrated with the wider business and its processes.
• Develop productive relationships with customers inside and outside the business, working in partnership to reduce silos and drive joint success with our customers.

• Design and development of winning propositions and proposals, including costing and articulation
• Take responsibility for the performance and quality of output to support growth, ensuring timescales are met and pricing and designs are completed in line with business strategy and targets.
• Working directly on customer opportunities, attending customer meetings, and developing responses to their needs.
• Primary focus on delivering net new external business for Citizen Experience and Digital Business Services propositions.
• Provide subject matter expertise to bids, assuring the quality of input and overall proposals for bids.
• Innovation - drive innovation in our approach to customer needs.
• Leading innovation and client-shaping sessions.
• Write compelling articulation of development and repeatable solutions to deliver high-scoring bid responses.
• Provide support to the broader growth team to help stimulate service demand and inform/influence sales opportunities.
• Help define and develop propositions and provide feedback on gaps or development opportunities, acting as the voice of the customer as we continue to develop and evolve.
• Knowledgebase - work closely with Sales and marketing to generate a comprehensive knowledgebase/library to support the end-to-end pre-sales and sales lifecycle.
• Support Product development within the proposition group.Working closely with the Product Team to ensure understanding of the latest releases, updates, pricing, and technology roadmaps.
• Identifying areas for improvement to drive customer benefits.
• Attend industry events and conferences to generate new business leads, acting as a spokesperson for CPS at sales events and conferences.

• Strong understanding of Digital BPS and a view of the broader Citizen Experience market.
• Good understanding of technology trends and how they effecet our customers.
• Demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them.
• Demonstrate an understanding of the bigger picture of how our team fits into the CPS organisation and articulate how the function should align and integrate to contribute positively.
• Able to work autonomously aligned with broad direction.
• Strong focus on execution, "getting things done".
• Proactive and collaborative approach to working with colleagues and clients.
• Able to manage competing priorities for own activities, to deliver against agreed priorities and deadlines, escalating if required.
• Comfortable working in a fast-paced and dynamic environment.
• Proactive approach to managing actions.
• Clear and concise communication skills (verbal, written & presentational).

• Extensive experience in delivering solutions and proposals in front and back-office services to address complex opportunities in the Public Sector.
• Able to build effective internal and external relationships at all levels.
• Proven presales capability, leading the development of innovative and efficient responses which achieve demonstrable success.
• Personal integrity that builds trust and confidence in clients and colleagues
• Confident and personable with strong interpersonal skills, able to communicate effectively and compellingly at all levels of an organisation through a variety of different methods (including verbal, written and presentation)
• Listen, engage, and discuss appropriately (consultative, not afraid to challenge, positive and persuasive without the need to preach)
• Proactive and collaborative approach to working with clients, colleagues, partners & vendors.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.