Internal Sales Co-Ordinator

Redstone Recruitment are looking for an Internal Sales Co-Ordinator to join a busy company specialising in filtration solutions based in South Yorkshire. With over 60 years experience working in the sector, our client works alongside some of the leading global manufacturing companies.

THE ROLE:

• Providingsupport to the sales team, including processing orders
• Handling customer enquiries including taking calls and responding via email
• Maintaining accurate and up to date customer data
• Liaising with other colleagues/departments to ensure a smooth process and to quickly resolve any issues that may occur
• Completing administrative and support tasks in a timely manner keeping those involved informed
• Sage experience is essential as is strong IT knowledge includingMS Office and Excel
• Build product knowledge so you can help with requests and quotes on product enquires

RESPONSIBILITIES:

• Accurately set up customers in the sales system
• Accurately process orders on the sales system
• Ensure customer data is up to date and accurate
• Create and distribute daily sales communications using the appropriate sales and marketing materials
• Answer inbound sales calls, handle all queries including raising problem logs, communicating with retailers about the issues and liaising with other departments to resolve them and take messages as appropriate
• Liaise with colleagues to organise the new product release sheet and other marketing material, including image and copy requests
• Track orders and provide PODs (Proof of Delivery), interacting with couriers as necessary
• Manipulate data on Excel for internal reporting

ABOUT THE CANDIDATE:

• Strong interpersonal skills with ability to quickly establish rapport and build trust
• Confident communicator both verbal and written
• Ability to multi-task and be adaptable to changing demands and priorities
• Work well under pressure
• Strong team player but happy to work independently
• Positive and enthusiastic with a passion to learn and deliver fantastic customer service
• Resilient and determined

If you are interested in this role, please apply with your CV below and we will contact suitable candidates with further information.