Branch Operations Support

Davies Turner has an exciting opportunity for a Branch Operations Support to join their team based in Rotherham.

Location:  Rotherham, S62 6NU (On Site)

Salary: Competitive DOE - PLUS Benefits

Job Type: Full Time, Permanent

Closing Date: 17th February 2025

About Us:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing.  As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans.  The business remains family owned and was founded in 1870 with 18 branches across the U.K.  Our turnover is in excess of £250 million and rapidly growing with nearly 1,000 colleagues.

Branch Operations Support– The Role:

To process and administer all branch imports/exports, complying with all necessary controls, HMC formalities and procedures, whilst maintaining a high standard of customer care at all times.

Branch Operations Support– Key Responsibilities:

- To offer a high standard of customer service to both internal and external customers, by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner

- To collate all the necessary information, to ensure all jobs are correctly and accurately processed and profitably charged out

- To keep control of jobs, through effective liaison with colleagues, overseas correspondents, hauliers and customers and ‘order progressing’ when required

- To provide and follow up quotations with customers as required, maximising shipment profitability

- To liase with customs staff when required, providing them with accurate information to ensure imports are quickly cleared, in accordance with customer’s requirements

- To build and maintain effective business relationships with colleagues throughout the business, working closely with the Warehouse regarding loading/off-loading instructions to ensure the customer’s requirements are met

Branch Operations Support- You:

No experience necessary as full training will be given – but you need to be interested in working in a fast-paced office environment. 

If you have any of the following, we want to hear from you:

- Excellent Customer Care

- Excellent Organisation skills

- Experience of working in a customer service environment (face to face/over the phone)

- Excellent attention to detail

- Excellent IT Computer skills

- Experience or Interest in Transport / Logistics/ Movement of Freight

Branch Operations Support - Benefits

- Up to 25 days holidays plus Bank Holidays

- Life cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private healthcare

- Car parking

- Employee Assistance Programme

- Training opportunities

We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family-owned Company.

The closing date for this opportunity is 17th February.  

To submit your CV for this exciting Branch Operations Support opportunity, please click ‘Apply’ now!