Store Manager

Job Overview
Alpha Recruitment is seeking a dedicated and dynamic Store Manager to oversee the daily operations of our retail store. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, and driving sales performance. As a Store Manager, you will play a crucial role in creating a positive shopping experience while maintaining the store's profitability and operational efficiency.

Role Overview:

Leighton Vans is seeking a motivated Store Manager to lead and grow our Leighton Vans Store, based in Rotherham. The ideal candidate will have experience in leading and developing a team and in logistics and sales operations. You will be responsible for developing our Retail team, driving sales performance, managing store operations, and fostering a high-performance culture within your team. As this is an appointment-based business, the SM will be fully responsible for developing our customer database, ensuring fitting diaries are full and driving footfall to the store.

Responsibilities:

Team Management, Development, and Leadership

Daily Management of a team of retail members.

Work closely with team members to develop and train a high-performing sales team committed to delivering exceptional customer service.

Foster a culture of continuous development through performance feedback and coaching.

Handle administrative team management, including schedule employee rotas effectively and fairly, as well as managing holiday and sickness to ensure appropriate coverage.

Promoting teamwork and collaboration within the retail team and across internal departments to ensure a smooth journey for our customers.

Store, Stock and Inventory Management:

Managing store operations to ensure safety, efficiency and a professional high-end appearance.

Perform financial activities and oversee inventory management to support sales while minimising shrinkage.

Maintain visual merchandising standards to enhance the shopping experience.

Monitor and analyse internal data to track performance against assigned KPIs, making appropriate changes to ensure KPIs are hit.

Business Development:

Drive and increase store traffic by promoting the Leighton Vans brand in the local market and identifying opportunities for increased brand exposure.

Develop strategies to improve store performance based on a thorough understanding of our market and our business.

Cultivate strong relationships within the industry and local communities to enhance brand visibility and customer engagement.

Developing and growing customer database to ensure weekly fitting diaries are full.

Event Organization:

Create, organise and execute promotional events and community engagement activities to elevate brand presence and drive sales.

Collaborate with the local marketing team to ensure alignment of store events with overall brand strategy.

Analyse the success of events and make recommendations for future initiatives to enhance customer experience and brand loyalty.

Skills Required:

Ability to deliver exceptional customer service and effectively close sales.

Excellent listening, verbal, and written communication skills.

Proven ability to develop and lead a team.

Strong prioritisation and responsiveness to customer and team needs.

Enthusiastic team player with self-starter qualities and leadership abilities.

Proficiency in MS Office and experience with CRM/sales databases is beneficial.

Self-driven with a strong sense of ownership and accountability.

Proactive problem-solving skills with the initiative to make sound decisions.

Van/Motor Vehicle knowledge (preferred).

Additional Information:

This role will involve some weekend work.

This position may require travel.

The basic salary is 40k

If Interested in thisStore Managerrole, please contact Kyle on (phone number removed) for more information and to apply!

Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rotherham (South Yorkshire): reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 3 years (preferred)
• Store management: 3 years (preferred)
• Stock Management: 3 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person