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Current vacancy for a housing provider in the West Midlands to join as Responsive Repairs Manager.
To manage and assist the day-to-day operations of the multi-disciplinary Repairs Team ensuring that operatives are recruited appraised and trained in line with policy and practice and have the tools and materials to do their job efficiently.
To ensure high levels of customer satisfaction through agreed work scheduling ensuring the operational & commercial efficiency of the team is maximised. The candidate will ensure that they are organised to carry out a multiple quality inspection and works surveys to properties within a defined geographical area, carrying out investment, responsive repairs inspections along with the management of quality on the contract.
• To monitor the quality of workmanship completed by operatives, and ensure standards are maintained in accordance with the Group’s and contractual expectations.
• To undertake spot checks on a regular basis of completed works and safety practises.
• To support staff where deficiencies have occurred.
• To manage and organise a team of operatives to deliver works liaising with sub-contractors, tenants, clients, and main contractors.
Ideally you will have worked with a housing provider or contractor and have experience of responsive maintenance works and have relevant industry qualifications.
