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Sales Support Administrator

Ellis Mason Ltd
Posted a day ago, valid for 16 days
Location

Royston, Cambridgeshire SG8 6DF, England

Salary

£26,000 - £29,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Ellis Mason is seeking a Sales Support Administrator for a long-standing business in Royston, suitable for those new to their career.
  • The role offers a salary range of £26,000 to £29,000 per annum, depending on experience.
  • This position requires no specific prior experience, making it ideal for individuals starting their professional journey.
  • The Sales Support Administrator will assist the sales team by managing customer inquiries, processing orders, and maintaining product information.
  • Benefits include 25 days of annual leave, hybrid working options, and a convenient town center location with on-site parking.

Ellis Mason are recruiting for a long standing business in Royston, in their recruitment of a  SALES SUPPORT ADMINISTRATOR .

This a relatively junior role within the business and therefore would suit someone still new into their career. If new to working, the lower end of the salary will be more relevant, however with some relevant experience the latter end of the salary offering will be discussed. 

The  SALES SUPPORT ADMINISTRATOR  will work work alongside the sales team in supporting customers once onboard. 

THE SALARY & BENEFITS
  • £26,000-£29,000 per annum
  • 25 days (plus bank holidays)
  • Hybrid (1 day a week from home, usually a Friday)
  • Town centre location, parking on-site and also close to the train station
THE JOB

The main duties included within the role of the  SALES SUPPORT ADMINISTRATOR , are;

  • Supporting the businesses customers with any enquiries or orders that they have
  • Being the first port of call for incoming calls
  • Learning the company products in order to be able to assist customers more effectively
  • Taken order requirements and providing quotations after working out the cost of their personalised requirements
  • Sales order may be detailed and complex, accuracy is required at all times
  • Discussing customer requirements with the internal sales team, in order to calculate costs based on quantity of order
  • Keeping customers informed of delivery changes, etc
  • Regularly calling customers to see how they are getting on with their orders once delivered
  • Building relationships with suppliers, contacting them for quotes/estimates
  • Maintaining an online library of products 
  • Saving all digital files in the correct format and in the correct place online
  • Assisting with creating social media posts
  • Office support such as administrative assistance to the MD
  • Working with the Directors to prepare for trade shows
  • Ordering company stationary, sample pack items, etc

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.