Back to search
Customer Service Representative
Location: Royston
Hours: Monday – Friday, 08:00 – 17:00
Salary: £25,000 - £28,000 per year
An excellent opportunity has now arisen for a Customer Service Representative to join our client’s successful team.
Customer Service Representative - About the business
Our client is a leading manufacturer supplying to the construction industry. They are committed to delivering high-quality products and exceptional customer service. This is a great opportunity to join a well-established and growing company in a fast-paced and dynamic environment.
Customer Service Representative - Benefits:
- Competitive salary
- Development opportunities
- Free on-site parking
- Friendly and supportive team environment
Customer Service Representative - Main duties:
- Handling incoming calls and forwarding them as necessary
- Managing inbound emails and responding promptly
- Processing customer orders using the Sage accounts system
- Preparing required information for production
- Managing logistics, including international freight
- Answering price enquiries and providing quotations
- Responding to basic technical product queries
- Carrying out general office administrative tasks
Customer Service Representative - What we need from you:
- Previous experience in office-based Customer Service
- Excellent written and verbal communication skills
- Strong numeracy and literacy skills
- Proficient in Microsoft applications
- Confident speaking to customers on the phone
- Organised, efficient, and proactive
- Ability to work in a fast-paced, reactive environment
- Background in manufacturing or construction is desirable but not essential
If you are interested in this role, please apply with your CV.
WGCCOMMPERM
By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.
Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
