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Customer Service Administrator

Mixxos Group
Posted a day ago, valid for 20 days
Location

Rugby, Warwickshire CV23 9DU, England

Contract type

Full Time

Retirement Plan
Wellness Program

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator position is based in Rugby and is a full-time, permanent role with working hours from Monday to Thursday 8:30am-5pm and Friday 8:30am-4pm.
  • The role offers several key benefits including 1 day of working from home, 32 days of holiday, a pension scheme, a referral program, and a wellness program.
  • Candidates should have prior customer service experience and possess strong communication skills, as well as good IT proficiency in Word, Excel, Outlook, and Adobe.
  • The position involves tasks such as answering inbound calls and emails, processing orders, preparing quotations, and managing customer accounts.
  • While the job listing does not specify a salary, it emphasizes the importance of a positive attitude and teamwork, indicating that a collaborative spirit is essential for success.

Customer Service AdministratorRugbyFull time, Permanent, Mon-Thurs 8:30am-5pm, Fri 8:30am-4pmKey Benefits for Customer Service Administrator:

  • 1 day working from home
  • 32 days holiday
  • Pension scheme
  • Referral Program
  • Wellness Program

Join our client in the manufacturing sector, where passion and personality matters. We’re seeking someone with the right attitude to thrive in a dynamic, collaborative environment, your skills will follow!Role responsibilities for a Customer Service Administrator:

  • Answer inbound calls and emails
  • Order processing
  • Prepare detailed quotations for orders
  • Raise all necessary documentation
  • Create customer accounts on the in-house system
  • Amend customer details
  • General customer service and other ad-hoc duties

Essential skills and experience required for a Customer Service Administrator:

  • Customer service experience
  • Clear and strong communicator
  • Must be a team player
  • Possess good IT skills (Word, Excel, Outlook, Adobe)
  • Excellent telephone manner
  • Strong and clear verbal and written English

If you are interested in this role, please apply here.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.