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Position: Hyper Care Technician
Pay Rate: £19.00
Weekly Pay: Guaranteed 40hrs
Overtime Rate: £28.50
Working Shifts: Monday & Tuesday and Thursday Night
Working Hours: Monday - Tuesday 0800hrs-1700hrs and Thursday 2200hrs - 0600hrs Night (flexibility may be required)
Key Responsibilities:
- Deliver comprehensive process and system training, ensuring team members and clients can utilize systems confidently and effectively.
- Lead and mentor senior management team during installation training, providing hands-on support and expert guidance.
- Perform and teach advanced techniques such as:
- Calibration resets and diagnostics.
- System reboots, updates, and troubleshooting.
- Precise camera adjustments and custom configurations for optimal performance.
- Component installation and integration into complex systems.
- Oversee the execution of system migrations, ensuring smooth transitions with minimal disruption.
- Travel extensively across the UK and Europe to manage installation projects, acting as the primary technical expert on-site.
- Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions.
- Collaborate with engineering and design teams to refine system functionalities and enhance user experience.
- Adhere to health and safety standards while maintaining clean, organized, and efficient workspaces.
- Drive operational excellence through continuous feedback and process improvements, helping the company evolve and adapt.
Requirements:
- Minimum of 4 years’ experience in assembly, installation, or technical service roles.
- Valid driving licence and access to a personal vehicle.
- Willingness to travel frequently, including overnight stays (both nationally and across Europe).
- Strong technical aptitude and the ability to follow detailed processes.
- A professional, adaptable attitude with excellent problem-solving skills and teamwork abilities.
Benefits:
- Mileage reimbursement: Paid at 45p per mile for all work-related travel.
- Comprehensive support with travel arrangements and expenses.
- Out-of-hours assistance from a responsive support office.
- Long-term, stable employment with a leading company, offering excellent opportunities for career growth.
- Chance to work on cutting-edge systems and exciting projects across the UK and Europe.
Why Join Us?
- Be part of a dynamic and supportive team that values your expertise.
- Develop your skills and knowledge through ongoing training.
- Take pride in a role that makes a tangible difference in techno
