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The Company:• This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Central Hire Desk Controller.• All Design and Manufacture for the provision of modular and bespoke excavation support systems is done in house.• Well regarded for their personal and high level of customer service.• Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.
Central Hire Desk Controller:• As a Central Hire Desk Controller you will deal with all enquiries for national key accounts.• You’ll calculate and supply quotes and work with local depots to plan transport (deliveries & collections).• A key role of the Central Hire Desk Controller is to deal with the damages, calculating costs and liaising with customers regarding payment.• Proactively work jointly with all departments and colleagues across the range of functions ensuring the high level of customer service.• You’ll provide guidance to customers on equipment and resolve issues.• As the Central Hire Desk Controller you’ll build customer relationships to retain business.• On occasion you will visit customers with an account manager to help develop and grow business.• As the Central Hire Desk Controller you’ll be based in the Staffordshire Depot.
Benefits of the Central Hire Desk Controller• £27,500k-£30,750k Basic Salary• Bonus• Pension• Life Assurance• 22 days + Bank Holidays (increases with service)• Discretionary Company Performance BonusThe Ideal Person for the Central Hire Desk Controller• Will have experience in a Hire Desk role looking to join a growing team.• You’ll have knowledge of Plant Hire equipment and the sales process e.g On-Hires/Off-Hires.• Will be confident visiting customers when needed.• Must be IT literate and organised, whilst ensuring all paperwork is coordinated.• The successful candidate will be able to build and develop relationships with customers.• Must have a full driving licenceIf you think the role of Central Hire Desk Controller is for you, apply now!Consultant: Sarah Dimmock Email: Tel no. Candidates must be eligible to work and live in the UK.
