Back to searchInternal Sales Assistant
Siamo Group Ltd
Posted 2 days ago, valid for 5 days
Rugeley, Staffordshire WS15, England
£30,000 per annum
Full Time
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Sonic Summary
- We are offering the position of Internal Sales Assistant for our client based in Rugeley.
- The role requires a proactive individual with excellent attention to detail and strong communication skills, responsible for managing customer relationships and processing orders.
- Candidates should have at least 1-2 years of experience in a similar role and be proficient in the MS Office suite.
- The working hours are Monday to Friday, with varying hours, including some early finishes on Fridays.
- The salary for this position is competitive and commensurate with experience.
Hours:
Monday to Friday
Monday Wednesday 8.30am 5.15pm
Thursday 8.30am 5.00pm
Friday 8.30am 12.30pm (3 out of 4 weeks)
Friday 8.30am 4.30pm (1 out of 4)
Roles & responsibilties
- Handling incoming calls to quote prices & lead times to customers and any other general enquiries
- Build a level of technical product knowledge & work with Technical Sales Assistant when needed to support sales technique.
- Processing customer orders via telephone and email.
- Create customer orders in our ERP system and email confirmations.
- Processing customer complaints and returns.
- Maintaining customer database to ensure up to date and relevant information is held.
- Maintain communication between Customer, Purchasing and Production Departments to ensure target delivery dates are achieved.
- Making outgoing calls to inform customer of any delays.
- Make pro-active sales calls to existing & new customers to promote our products
Requirements
- Excellent attention to detail.
- Team player
- Self-motivated
- Excellent interpersonal skills
- Multitasking
- Knowledge of MS Office suite
- Excellent communication skills
If you are eager to contribute to a fast-paced and customer-focused business, we encourage you to apply for this exciting opportunity to be a part of a growing team.
01283 533522
