Sales Support Representative

Ritz Recruitment Ltd

Posted 9 hours ago, valid for 24 days

Ruislip, Greater London HA40AL, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The company is seeking a Sales Support Representative to serve as the first point of contact for new inquiries and visitors to the showroom.
Responsibilities include providing customer support via phone, live chat, and email, as well as qualifying leads and assisting in product sales.
Candidates should have a can-do attitude, strong customer service skills, and the ability to work effectively within a small team.
The role requires at least 2 years of experience in a sales or customer service environment, and offers a salary of $35,000 to $40,000 per year.
There is potential for growth into a sales role with commission opportunities for the right candidate.

I am recruiting for a Sales Support Representative for a growing business

RESPONSIBILITIES:

To be the first point of contact for new enquiries and visitors to the showroom
Providing customer advice and support over the phone, via Live Web chat and by email enquiries.
Efficiently qualifying leads
To assist in the sales of products
To carry out sales advisor appointments and customer follow-ups and liaison offering knowledgeable advice with excellent customer service and sales skills
To understand and learn the technical aspects of the product range
To communicate effectively and work as part of a small team with a can-do attitude and a flexible schedule
Ensuring the client is happy with the service they receive, including aftercare where necessary
Processing orders which will involve taking detailed requirements and accurate survey measurements
Lead generation from an existing database, requesting feedback reviews and referrals and also supporting the development of new prospects such as new housing developments, schools or window companies among others. This will largely include cold calling by phone and in person.
To achieve a high conversion rate and customer service score whilst selling accurately and hitting a target

The role has the opportunity to grow in to a sales role for the right person where you will have the opportunity to earn commission by going out to prospective clients to measure and sell products.

Apply now in a few quick clicks

Sales Support Representative

Field Sales Executive - (financial solutions)

Commercial Sales Executive - Hospitality

Sales Representative