Service AdvisorPrevious customer service in the motortrade industry is essential£30K Basic = OTEPensionOur client currently have a position available for a Service Advisor to work within their busy service department located in Ruislip.This is a full time position in which you will be expected to serve customers who have bought their vehicle in for servicing, MOT or mechanical repairs, creating computerized job cards and invoices, liaising with fleet companies and keep customers informed as to the progress of their vehicle as well as upselling any additional work identified. The ideal candidate must have previous motor trade experience, be IT literate, have good interpersonal skills, be a team player and have the ability to sell. The need to be flexible and dynamic is key for this role.Customer service experience is essential for this role as the successful applicant will need to demonstrate a desire to deliver a world class customer service experience.Working hours are Monday to Friday 8am - 5pm and alternating Saturday's 8am - 1pm.In return they offer an excellent remuneration package, 22 days holiday + 8 days bank holidays, and the opportunity to join our Company pension scheme after a qualifying period.
Back to searchService Advisor - Automotive
Unity Recruitment
Posted a day ago, valid for 10 days
Ruislip, Greater London HA40AL, England
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Our client is seeking a Service Advisor for their busy service department in Ruislip.
- The role requires previous customer service experience in the motor trade industry and offers a basic salary of £30K with on-target earnings (OTE).
- Candidates must be IT literate, possess good interpersonal skills, and demonstrate a strong ability to upsell additional services.
- Flexibility and a dynamic approach are essential, as the position involves liaising with customers and fleet companies while keeping them informed about their vehicle's progress.
- The working hours are Monday to Friday from 8am to 5pm, with alternating Saturdays from 8am to 1pm, and the role includes 22 days of holiday plus bank holidays, along with a pension scheme after a qualifying period.
