Back to searchService Advisor - Automotive
Unity Recruitment
Posted 13 days ago, valid for a month
Ruislip, Greater London HA4 7BD, England
£30000/annum £30K-31K OTE
Full Time
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Sonic Summary
- A Service Advisor position is available in Ruislip's busy service department, requiring previous customer service experience in the motor trade industry.
- The role offers a basic salary of £30,000 with on-target earnings (OTE) and includes a pension plan.
- Candidates must have prior motor trade experience, be IT literate, and possess strong interpersonal skills for effective customer interaction.
- Flexibility and the ability to upsell additional services are essential, as the advisor will handle customer inquiries regarding servicing, MOTs, and repairs.
- Working hours are Monday to Friday from 8 am to 5 pm, with alternating Saturdays from 8 am to 1 pm, and the position includes 22 days of holiday plus 8 bank holidays.
Previous customer service in the motortrade industry is essential
30K Basic = OTE
Pension
Our client currently have a position available for a Service Advisor to work within their busy service department located in Ruislip.
This is a full time position in which you will be expected to serve customers who have bought their vehicle in for servicing, MOT or mechanical repairs, creating computerized job cards and invoices, liaising with fleet companies and keep customers informed as to the progress of their vehicle as well as upselling any additional work identified.
The ideal candidate must have previous motor trade experience, be IT literate, have good interpersonal skills, be a team player and have the ability to sell. The need to be flexible and dynamic is key for this role.
Customer service experience is essential for this role as the successful applicant will need to demonstrate a desire to deliver a world class customer service experience.
Working hours are Monday to Friday 8am - 5pm and alternating Saturday's 8am - 1pm.
In return they offer an excellent remuneration package, 22 days holiday + 8 days bank holidays, and the opportunity to join our Company pension scheme after a qualifying period.
