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German Speaking Customer Service Administrator

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Posted 5 hours ago, valid for 21 days
Location

Runcorn, Cheshire WA7 1BE, England

Salary

£25,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a German Speaking Customer Service Administrator located in Runcorn with hybrid home working options.
  • The salary ranges from £25,000 to £27,000 per annum, plus an annual bonus paid every December.
  • Candidates should ideally have some experience in a customer-focused role, although it is an entry-level position.
  • Key responsibilities include managing sales orders, handling customer queries, and supporting the sales team.
  • The role offers excellent benefits, including 25 days of annual leave, a healthcare plan, and opportunities for learning and development.

German Speaking Customer Service Administrator

  • Location: Runcorn / Hybrid home working
  • Salary: 25,000 - 27,000 + annual bonus
  • Contract: Full time, Permanent
  • Excellent Benefits!

My client is looking to recruit a German Speaking Customer Service Administrator to work out of their main office in Runcorn with some hybrid home working.

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

The salary for this role is 25,000 - 27,000 per annum plus an annual bonus paid every December.


Job Description:

  • To accurately record sales orders received by telephone and e-mail for order processing.
  • To deal with enquiries from customers by providing details on products, samples and prices.
  • Provide sales support for the team, incorporating all administrative elements and contact.
  • Update spreadsheets as and when required.

Person Specification:

  • Strong communicator who's fluent in German
  • Entry level role but previous experienced within working a customer focused role would be advantageouse. previous experience in Customer Service, Administration, Retail, Hospitality etc.
  • Organised and professional

Benefits of the role:

  • Competitive Salary
  • Annual bonus
  • Free onsite parking
  • Learning & development opportunities
  • 25 days annual leave + birthday off + bank holidays
  • Vitality healthcare plan
  • Discounts on products
  • Regular social events


Apply for this role now or email your cv directly to (url removed)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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