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We have a new and exciting opportunity available for aLearning and Development Co-ordinator tojoin our award-winning, rapidly expanding organisation. This is afull-time, permanentposition based at our head office inRuncorn, Cheshire.In return, you will receive acompetitive salary between £25,000 - £28,000 per annum depending on experience.There is also a benefits package in addition to your salary.
DCBLis a highly successful client-focused business and are one of the market leaders in Debt Collection and High Court Enforcement.Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth.
Working alongside our sister company DCB Legal,who themselves are the largest bulk litigators in the UK, we have created an end-to-end debt recovery and litigation service, which is second to none.
As aLearning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You be at the forefront of ensuring our commitment to excellence.
Benefits you will receive:
- Salary £25,000 - £28,000 per annum.
- Hours of work 09:00 - 17:00
- Monday Friday schedule (36.5 hours per week)
- Early finish Fridays
- Dress Down Fridays
- 30 days holiday (including Bank Holidays)
- Employee Assistance Programme
- Newly refurbished offices
- Free Mersey Gateway bridge pass
- Free parking
- Free tea and coffee facilities
- Free monthly lunch
- Company social events
- Full training provided
- Career development and progression opportunities
- Rapidly expanding multi-functional operation
Key Responsibilities as a Learning and Development Co-ordinator:
- Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.
- Creating engaging training materials, including e-learning modules and presentations.
- Evaluating the effectiveness of training programs and making necessary adjustments.
- Maintain an accurate training log and skills matrix with a full audit trail.
- Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.
- Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.
- Build collaborative relationships with internal stakeholders to identify departmental training needs.
- Develop new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.
The successful Learning and Development Co-ordinator will have:
- 1+ years of experience in training and development (desirable)
- Excellent presentation, communication, and interpersonal skills.
- Strong organisational skills.
- Proficiency in MS Office applications.
- The ability to work effectively as part of a team, as well as independently.
If you have the skills and experience in becoming ourLearning and Development Co-ordinator, please clickapplytoday! We look forward to hearing from you!
