- Career development and learning opportunities
- Clear progression path set out for you from starting your role.
- Car allowance
- Company pension scheme
- Private health care
- 25 days annual leave plus Bank Holidays
- Annual company bonus scheme
- Genuine flexible working
- Free onsite parking
- Social events company and team
- Mileage claim back
- Build relationships with internal and external parties.
- Serve as the primary point of contact for a portfolio of key clients, both virtually and onsite to keep customers engaged and to overcome challenges, mitigate any risks before they arise.
- Understanding each client's business objectives, presenting tailored solutions that drive their success and maintain healthy relationships.
- Regularly meet with clients to discuss performance, future goals, and improvements, ensuring they are fully satisfied with the services being delivered.
- Work closely with technical teams, service desk staff, and sales professionals to ensure client needs are met promptly and effectively.
- Identify opportunities to upsell or cross-sell additional services, expanding the relationship and generating new revenue streams.
- Complete own outbound research and new business when opportunity arises.
- Address client concerns swiftly and thoroughly, demonstrating dedication to excellent service and issue resolution.