Switchgear Specialist Technical Support

Switchgear Specialist (Technical Support)Rushden£40,000 - £45,000 + Training + Progression + Private Medical Insurance + Company BenefitsAre you an Electrical Engineer looking to get your hands off the tools and become a Switchgear Specialist and have a passion for delivering high-quality technical support for control and switchgear products? Do you want to join a leading company where your skills in control and switchgear products will make a real impact?On offer for the Switchgear Specialist is a dynamic role within a company known for its innovation and industry leadership. You'll have the opportunity to grow your career in a supportive environment, with access to continuous training and professional development.In this role, the Switchgear Specialist will provide expert technical advice and support on control and switchgear products, helping customers find the best solutions for their needs. You'll also collaborate with internal teams to compile accurate quotations and respond to inquiries through various communication channels.The ideal Switchgear Specialist is technically proficient in control and switchgear products and excels in problem-solving and communication. They are a quick learner, team player, and dedicated to providing top-notch customer support. A strong grasp of electrical principles and familiarity with control systems and distribution products will be essential for success in this role.The Role:

• Provided expert technical advice and support on a wide range of industrial control and switchgear products.
• Responded to customer inquiries via phone, email, and web chat.
• Collaborated with internal sales teams to compile precise quotations.
• Diagnosed and resolved technical issues on-site and remotely.
• Delivered product training sessions and workshops for customers and internal teams.
• Assisted in the development of technical documentation and resources to enhance customer understanding.

The Person:

• Strong understanding of basic electrical principles and theory.
• Familiarity with control systems, switchgear, and distribution products.
• Proficient in troubleshooting technical issues and providing effective solutions.
• Excellent communication skills and a customer-focused mindset.

Reference Number: 14893MI5Keywords: Product Specialist, Junior, Customer Support Engineer, Electrical Support Engineer, Technical Support, Control Systems, Switchgear, Electrical, Customer Support, Technical Expertise, RushdenIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.